Frequently Asked Questions
Q: CAN YOUR LEASH REALLY BE USED FOR HANDSFREE WALKING OR RUNNING?
A: Absolutely! Our single leash comes with a belt you put around your waste. This belt has a metal loop which you use for attaching the leash. It really is that simple. If you decide you want to walk or run without the belt, simply detach the leash from the belt and attach the soft foam handle and off you go.
Q: HOW DO YOU ATTACH THE EXTRA FEATHERS?
A: The wand had a “safety pin” type fastener at the end of the string. Each attachment comes with a hook attached for securing to this fastener. It’s as simple as opening the fastener, removing the current toy and replacing it with another toy. In 30 seconds, you are ready to play again!
Q: WHAT IS THE ADVANTAGE OF USING A BUNGEE LEASH?
A: When using a regular leash, your dog does not know he is at the end of his leash until there is a sudden jar to his neck. With a bungee leash, when your dog starts to pull, there is a much gentler tug as the bungee starts to extend. Your dog will learn when he gets this slight tug on his neck that he is coming to the end and it is time to stop pulling. The bungee also acts as a cushion between you and your dog when your dog pulls preventing your arm from being yanked every time your dog reaches the end of the leash.
Q: IS THE STRING ON YOUR CAT WANDS ELASTIC STRING OR JUST HEAVY STRING?
A: You use a heavy duty string (not elastic) but it does have some play in it. It will not snap back at you like elastic, but it does add some bounce to the action when you play with your cat.
Q: IS THERE CATNIP ON THE FEATHERS?
A: Yes, there is catnip on the feathers which the cats love!
Q: CAN YOU CLEAN THE DOG POUCH?
A: Our dog pouch can easily be cleaned with a any damp cloth. Simply wipe it with the cloth to remove any dirt. You can also throw it in the washer.